GENERAL  OPERATING FUND CITY CLERK PURPOSE AND MISSION OF THE DEPARTMENT / DIVISION GENERAL OPERATING  FUND PERSONNEL PURPOSE AND MISSION OF THE DEPARTMENT / DIVISION GENERAL  OPERATING FUND RISK MANAGEMENT PURPOSE AND MISSION OF THE DEPARTMENT / DIVISION
    ACCOUNT  001-1050-542
The City Clerk Division provides for the retention, maintenance and continuity of all official records of the City of Lawrence and provides basic records retrieval services to citizens.  The City Clerk Division is also responsible for recording all activities involved in City Commission meetings, including meeting minutes and ordinances and resolutions. The City Clerk’s Division also maintains other official records such as contracts, deeds, leases, bond related documents, special assessments, annexation proceedings, and records of City-owned cemeteries.  Further, the City Clerk Division administers the licensing and permit process for various City licenses and permits.  We also coordinate public notices, legal publications and bid notices.  We handle special assessment financing of projects within the City as well as the sale and administration of bonds. Notices of elections filing by candidates and other details of elections are administered through the City Clerk and coordinated with the County Clerk-Election Officer.  Our effectiveness and efficiency is demonstrated by the timely and accurate assistance provided to City staff and the general public.

Significant Issues for 2003 - The increase in Personnel Services for 2003 can be attributed to the 3% general wage adjustment and merit increases for eligible employees.  Contractual Services increased due to a City Commission election being scheduled in 2003. 
 
        ACCOUNT  001-1053-543
The Personnel Division of Administrative Services Department fosters a high-quality, progressive, innovative work environment by providing strategic leadership to anticipate, identify, analyze, and balance City organizational and employee needs.Personnel serves as a strategic business partner with City management and staff by developing, implementing, and administering a centralized human resource management program for all City employees with emphasis in the following areas: benefits, classification/compensation, employment, employee relations and employee recognition.  Our objective is to create and maintain a work environment to place City employee's in the best position to carry out the City Commission's goals.

Significant Issues for 2003 - The increase in Personal Services for 2003 can be attributed to the 3% general wage adjustment and merit increases for eligible employees.  Contractual Services increases include a comprehensive review of the City's compensation plan and contracting for a Resource Plan for the Police Department.


 
        ACCOUNT  001-1054-544
The Risk Management Program is intended to identify, recommend, and implement actions that will minimize the adverse effects of accidental and business losses on the City of Lawrence.  The Risk Management Division will strive to responsibly and efficiently manage and administer the City’s Risk Management Program utilizing industry best practices for public risk management.  The Risk Management Division will strive to be a trusted resource to City Departments on issues of loss prevention and control.  Risk Management administers the City’s self-funded Workers’ Compensation, General Liability, and Auto Liability programs and manages the City’s portfolio of insurance coverages, including Property and Public Entity Liability.

Significant Issues for 2003 - The increase in Personal Services for 2003 can be attributed to the 3% general wage adjustment and merit increases for eligible employees.  Assorted insurance costs (property, general liability, vehicle, etc.) increased Contractual Services in 2003.    
 
       
   
    2003 DEPARTMENT / DIVISION SPENDING SUMMARY 2003 DEPARTMENT / DIVISION SPENDING SUMMARY 2003 DEPARTMENT / DIVISION SPENDING SUMMARY
Administrative Services EXPENDITURES 2001 Actual 2002 Adopted 2002 Estimate 2003 Budget EXPENDITURES 2001 Actual 2002 Adopted 2002 Estimate 2003 Budget EXPENDITURES 2001 Actual 2002 Adopted 2002 Estimate 2003 Budget
Personal Services  $       80,689  $       86,255  $       86,255  $       87,004 Personal Services  $     198,885  $     220,829  $     220,829  $     246,250 Personal Services  $    1,213,011  $     131,280  $     131,280  $     139,229
Contractual Services            53,909            44,000            44,000            62,075 Contractual Services            85,764            98,750            98,750         198,858 Contractual Services            497,440         701,875         701,875         814,270
Commodities              5,351              3,500              3,500              5,500 Commodities              7,566            11,260            11,260            14,300 Commodities                4,611              6,200              6,200              9,200
Capital Outlay              3,641              1,500              1,500                     -   Capital Outlay              4,801              7,000              7,000              7,500 Capital Outlay                1,802              7,000              7,000                     -  
Debt Service                     -                       -                       -                       -   Debt Service                     -                       -                       -                       -   Debt Service                       -                       -                       -                       -  
Transfers                     -                       -                       -                       -   Transfers                     -                       -                       -                       -   CURRENT YEAR ACCOMPLISHMENTS Transfers            100,000            50,000            50,000            50,000
Contingency                     -                       -                       -                       -   Contingency                     -                       -                       -                       -  
l Developed and implemented initial
    components of the Supervisor
    Development and Employee General
    Education program.
l Revised and implemented changes to
    Recruitment procedures including job
    opening procedures, summer job
    recruitment, and job fair material.

l
Implemented phase II of CHAMP wellness program.
l Reviewed health care program, surveyed
   employees for plan design input and sent
   request for proposals for plan
   administrator and networks.

l
Improved several employee and applicant
   communication procedures including
   wellness information, benefit information and
   employee newsletter.
l Expanded on-line shared information folders.
Contingency                       -                       -                       -                       -  
Total  $     143,590  $     135,255  $     135,255  $     154,579 Total  $     297,016  $     337,839  $     337,839  $     466,908 Total  $    1,816,864  $     896,355  $     896,355  $  1,012,699 CURRENT YEAR ACCOMPLISHMENTS
   
l Developed recommendation for a
    Comprehensive Driver Safety Program.

l Completed an audit of City properties for
    insurance underwriting for the first time in
    an unknown number of years.

l Developed a Monthly Risk Management
    Activity Report for use of City
    Management.

l Successfully obtained renewal of Excess
   Workers’ Compensation Insurance.
l Completed an on-site audit by underwriters
    of current Excess Workers’ Compensation
    insurer and majority of practices found to be
   acceptable to their standards.

l Successfully obtained 2002-2003 renewal for
    self-insurance application from the State
    Division of Workers’ Compensation.

l Completed annual review of Medical Director
    Program.
   
    DEPARTMENT / DIVISION PERSONNEL SUMMARY CURRENT YEAR ACCOMPLISHMENTS DEPARTMENT / DIVISION PERSONNEL SUMMARY DEPARTMENT / DIVISION PERSONNEL SUMMARY
  City Clerk   PERSONNEL 2001 Actual 2002 Adopted 2002 Estimate 2003 Budget
l Began scanning and storing fully executed
   Ordinances and Resolutions
 
 
l
Revised the end of year Cereal Malt
   Beverage renewal process
l Revised the Ordinance and Resolution
    numbering tracking system

l
Revised benefit district document retrieval
   process to prepare for bond and note sales

l Developed a C-3 Zoning Liquor Licenses
   Administrative Procedure
PERSONNEL 2001 Actual 2002 Adopted 2002 Estimate 2003 Budget PERSONNEL 2001 Actual 2002 Adopted 2002 Estimate 2003 Budget
  Personnel   Authorized Positions 1.50 1.50 1.50 1.50 Authorized Positions 4.25 4.75 4.75 4.75 MAJOR GOALS AND OBJECTIVES FOR 2003 Authorized Positions 2.35 2.25 2.25 2.25
  Risk Management  
1. Develop initiatives that will place the Personnel Division at 90% of the industry-accepted minimum staffing
    ratio of .9:100.

2. Implement in-house Supervisor Development Program and Employee General Education Program.

3. Provide a compensation program that meets or exceeds the average wage as determined by a composite
    of information from Kansas Department of Human Resources, Kansas League of Municipalities and
    MARC.

4. Develop a compensation and benefit master plan.

5. Review health care program and life insurance plans to ensure they are comprehensive in design and
    competitive in cost.
    DEPARTMENT / DIVISION ORGANIZATIONAL CHART DEPARTMENT / DIVISION ORGANIZATIONAL CHART DEPARTMENT / DIVISION ORGANIZATIONAL CHART
   
   
MAJOR GOALS AND OBJECTIVES FOR 2003 MAJOR GOALS AND OBJECTIVES FOR 2003
   
1. Continue to develop and implement long-term plan for record-keeping and document retrieval (including
    expanding the type of documents scanned)

2. Continue to perform and implement improvements from self-audit/review of City Clerk’s Office functions
    and responsibilities

3. Revise the City Clerk licensing procedures manual

4. Update the City Clerk’s Website

1. Improve Risk Management Information System reporting capabilities to enhance data analysis,
    communication, and focus targeted loss control efforts.

2. Improve quality, accuracy, and timeliness of insurance renewal and self-insurance application preparation
    work.

3. Implement a Comprehensive Driver Safety Program to provide coordinated education, develop a standard
    for driver behavior, and monitor driver behavior with the goal of reducing losses due to accidents and
    injuries involving the City’s fleet of vehicles.
   
   
   
   
   
    PERFORMANCE INDICATORS
    Standard 2000                   Actual 2001                           Actual 2002 Estimated 2003 Projected
    PERFORMANCE INDICATORS Personnel Staff to Employee Ratio                            .9:100 .43:100 .43:100 .43:100 .57:100 PERFORMANCE INDICATORS
    2000                   Actual 2001                           Actual 2002 Estimated 2003 Projected Percent of weeks customer svs standard met           90%                                                                                Percent of employee turnover                                     11.9% unknown       10.1% unknown       10.1% 90%                 10.5% 95%                 10.5% 2000                   Actual 2001                           Actual 2002 Estimated 2003 Projected
    Number of Licenses issued 895 1230 1300 1325 Percent of education programs goals were met        90% n/a n/a n/a 90% # of General Liability Claims Against the City 37 54 50 55
    Number of Ordinances filed and published 130 147 175 180 Percent of "average" Compensation Program           90% unknown unknown 0.8 0.8 # of General Liability Claims For the City 63 57 55 60
  Frank Reeb, Director   Number of Resolutions filed 119 95 90 95 Percent of "average" Employee Benefit Pkg                90% unknown unknown 80% 80% # of Auto Liability Claims Against the City 46 67 65 70
    % of weeks CC minutes available the following week -- -- 95% 95% Number of Employee June/December 936/772  992/821 1130/820 1150/840 # of Auto Liability Claims For the City 38 46 45 50
    % of phone questions answered same day -- -- 95% 98% *  Shading indicates positions funded from this account. The Director position is funded 25% from this account; 25% from the Risk Management account (p.B-42) and 50% from the City Clerk account (p. B-38).  The administrative clerk position is a part-time position. Number of Applications Processed (all positions) 2550 3765 4000 4250 # of MVA with City Vehicles per 100,000 Miles Driven 2.92 3.96 3.85 4.2
    *  Shading indicates positions funded from this account. The Director position is funded 50% from this account, 25% from Personnel (p.B-40), and 25% from Risk Management (p.B-42). % of walk-up questions answered same day -- -- 98% 98% Number of Recruitments conducted (all positions) 110 125 150 175 *  Shading indicates positions funded from this account. The Director position is funded 25% from this account, 25% from Personnel (p.B-40), and 50% from City Clerk (p.B-38). # of Workers’ Compensation Claims per FTE 0.264 0.278 0.263 0.256
    Number of Full-time regular employees hired 103 101 126 145
          Number of Employees covered by health care plan 689 738 746 775